Refund and Returns Policy

Refund and Returns Policy

Thank you for shopping with us. Please read our Refund and Returns Policy carefully before making a purchase.

No Returns Policy

Due to the nature of pharmaceutical products, we do not accept returns on any medicines once they have been sold or delivered. This policy is in place to ensure the safety, efficacy, and integrity of our products.

Refunds

Refunds are only issued under the following conditions:

• If the product delivered is damaged, incorrect, or defective upon arrival.
• The issue must be reported within 48 hours of receiving the product.
• Clear photographic evidence of the damage, defect, or incorrect item is required.

If your claim is approved, the refund will be processed to your original method of payment within [5–7 business days].

How to Report an Issue

To request a refund due to a damaged, incorrect, or defective product:

1. Email us at [your support email] with your order number.
2. Attach photos clearly showing the issue.
3. Provide a brief description of the problem.

Our team will review your request and respond promptly.